Digital Marketing Blog

Good customer service delivers more than just satisfaction

I write a lot about how email marketing is good for customer retention and how customer first web...

I'm excited about mobile because as a consumer I'm starting to see more and more cool stuff show...

One of my clients is experiencing a lull in the number of enquiries and sales their business is...

For about 8 years now I have been part of several teams that have built websites (different jobs,...

Building loyalty and retention throughout your customer database is one of the primary uses for...

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