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Invest in a long-term content marketing strategy. Let me tell you why

by Shanelle Newton Clapham | 16 Apr, 2013 | Content marketing, Digital marketing strategy

Your website content is not a channel you can set and forget. Your website should be a living, breathing thing. It should be dynamic and fully integrated into all areas of your business. Content Marketing can be as complex as creating information tailored to every...

When Blogging, be personal and connect with your audience

by Shanelle Newton Clapham | 12 Apr, 2013 | Content marketing

I’ve spent most of the last 3 months of my career building my digital marketing consulting business in Sydney, and I’m loving it! So as to cement myself as a sought after Digital Marketing Consultant and strategist in Sydney, I’ve been: creating...

I’m Inspired by how different cultures engage online

by Shanelle Newton Clapham | 6 Apr, 2013 | User experience

I’m inspired. I woke up at 6.30am on a Saturday morning and I couldn’t get back to sleep so I got up and I started researching an idea. I’d been talking about website user experience with a colleague of mine, Carla, who is from Peru and is planning a...

Shock Horror! Tweets reflect TV Ratings

by Shanelle Newton Clapham | 22 Mar, 2013 | Research & Trends, Social media marketing

I don’t think anyone will be surprised to learn that a new study by Nielsen Online and SocialGuide has confirmed that popular TV shows get more chatter on twitter. It’s called Social TV and I blogged about this back in July 2011. Apparently twitter...

Things to think about when creating your Digital Marketing Strategy

by Shanelle Newton Clapham | 19 Mar, 2013 | Digital marketing strategy

When I mapped out this article on Digital Marketing Strategy I looked for many images to find a visual representation for what I wanted to say – and I found a lot of very typical digital process flows and even more digital channel diagrams (like the one below)...

How website design has changed with the rise of Tablets & Smartphones

by Shanelle Newton Clapham | 15 Mar, 2013 | Mobile Marketing, Research & Trends

It’s no secret that the design and layout of websites has had to evolve with the rise of tablet and smartphone digital devices that are now connected to the internet. We’re already seeing incredible statistics of smartphone and tablet penetration in...

Digital Buzz Words like Omni-Channel

by Shanelle Newton Clapham | 8 Mar, 2013 | Research & Trends

What is Omni-Channel retailing? Is it the same as Omni-Channel marketing, but specific to the retail market? Is Omni-Channel marketing any different from Multi-Channel marketing (which is abbreviated from Multiple Channel marketing). And is Multi-Channel marketing any...

What is Near Field Communication (NFC)?

by Shanelle Newton Clapham | 25 Feb, 2013 | Mobile Marketing

You’ve probably heard technology rumours about consumers soon having the capability to use their mobile phone like a credit card. You may also have read about Google Wallet (I wrote about it over a year ago and we’re still not seeing much consumer usage...

How honest & transparent should you be in Social Media?

by Shanelle Newton Clapham | 13 Feb, 2013 | Social media marketing

  Last week I had an interesting conversation (with an HR professional) about what is appropriate for a business owner or supplier to share in social media when their friends or network includes clients, potential clients and partners who refer business on. This...

Your smartphone is now part of your business infrastructure

by Shanelle Newton Clapham | 6 Feb, 2013 | Web Inspiration

Part of what I do is enlighten businesses about how they can use digital systems and technology to streamline their operating processes, automate their systems and reduce their costs through creating virtual experiences as well as eliminating the duplication of effort...

Digital Roadtrips & putting yourself out there

by Shanelle Newton Clapham | 29 Jan, 2013 | Content marketing, Opinion

My husband Bruce and I have just enjoyed a wonderful little road trip holiday is gorgeous and delicious Tasmania. This is our 2nd campervan trip to Tassie, our first was in 2009 when we had a little longer (7 nights), but they have both been thoroughly enjoyable. But...

The difference between Information Architecture (IA) & Website Navigation

by Shanelle Newton Clapham | 22 Jan, 2013 | Digital marketing strategy

Information Architecture (IA) is a somewhat scary sounding word that doesn’t immediately make sense to most digital marketers, let alone their traditional marketing colleagues – but they understand the term website navigation as they are familiar with...

ComScore says Big Data & eCommerce are on the rise…. well, Der!

by Shanelle Newton Clapham | 10 Jan, 2013 | Web Inspiration

I love ComScore, the data they provide me as a digital marketing strategist and how they share their information in such a non-fuss, straight-forward way. I’m a big fan and I’ve blogged often using their data for evidence and today is no exception.  ...

The internet has become one of our most valuable external memory tools

by Shanelle Newton Clapham | 7 Jan, 2013 | Research & Trends

As you may or may not know, the University of NSW’s Faculty of Engineering is one of my clients, and on Friday we were speaking about the up-coming 2013 university enrollments and how the website traffic has been affected (as they had until midnight on Friday to...

Email over-communication from Christmas Retailers

by Shanelle Newton Clapham | 19 Dec, 2012 | Email marketing

  Now I’m sure there is a method in the madness – but I am getting very sick of seeing daily emails from online retailers, pushing their products in the lead up to Christmas. There is usually a business reason for everything that is done, so I can...
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