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Research shows 70% of people trust online reviews – Facebook Connect shows you which friends LIKE the website you’re visiting

by Shanelle Newton Clapham | 18 Jul, 2012 | User experience

If you like to comment on news articles or rate retail products on eCommerce websites or give product reviews, you might have come across Facebook Connect or its twitter or G+ counterparts. Facebook Connect is a tool that Facebook says on its developer site can allow...

Should websites be the centre of our digital strategy?

by Shanelle Newton Clapham | 17 Apr, 2012 | Digital marketing strategy

Despite the prolific growth of mobile marketing and social media/ social networking – many businesses are still building their digital strategy with the website at its centre. Is this the right approach? Often the strategy and tactical online marketing plan will...

Recommendations for how to approach Social Media

by Shanelle Newton Clapham | 21 Mar, 2012 | Social media marketing

Beware, it’s a LONG post, but it has practical advice for social media success. The success of the social media space just now is in its power to create customers who create customers. This should be the purpose of most sustainable business models. We used to...

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