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A Social Media Strategy Guide

by Shanelle Newton Clapham | 5 Dec, 2012 | Digital marketing strategy, Social media marketing

I’ve just created a social media strategy for one of my clients, which I’m presenting to their board today, so I thought I’d share the process that I went through to determine what recommendations would be made, in terms of how they should proceed...

Recommendations for how to approach Social Media

by Shanelle Newton Clapham | 21 Mar, 2012 | Social media marketing

Beware, it’s a LONG post, but it has practical advice for social media success. The success of the social media space just now is in its power to create customers who create customers. This should be the purpose of most sustainable business models. We used to...

Does Blogging Bring a Sustainable Return on Investment?

by Shanelle Newton Clapham | 24 Jan, 2012 | Content marketing

Every now and then I do have to ask myself if all the time and energy that I spend blogging is worth it. I have written 88 blog posts in the last 13 months, on average I spend about 1 hour writing each post – not nearly as much time as I should spend...

Social Media strategy & content plans – learn from my mistakes

by Shanelle Newton Clapham | 23 Dec, 2011 | Digital marketing strategy, Social media marketing

Yes, you read right, I definitely make mistakes – in my professional and personal life. But this blog post is about my professional life and I’m still learning about social media, every day. I’m going to tell you about 3 examples of social media...

How to understand your Facebook Insights Analytics to give your audience the content they want

by Shanelle Newton Clapham | 1 Dec, 2011 | Behavioural Analysis, Social media marketing

I was reading a Jeff Bullas blog about the type of content posted in social media profiles and what engages audiences most and he raised a good point about reach (views) versus engagement (clicks, comments, shares). But let me go back a step. Most of you would have...

creating a social media content plan

by Shanelle Newton Clapham | 8 Aug, 2011 | Digital marketing strategy, Social media marketing

Social media is an organic, living and breathing online marketing channel. You could argue that it is not a marketing channel, that its a community of individuals who choose to be connected and marketers are trying desperately to force their way in there. But its...

Good business blogging practice – the benefits are bountiful

by Shanelle Newton Clapham | 30 May, 2011 | Content marketing, Social media marketing

Let me be clear up front, I am not a business blogger. I’ve been advocating for an organisational blog at WWF for almost 2 years now and I will continue to push for it as it will definitely help us reach our global goal of “mobilising millions”, but...

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