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Website analytics helps us deliver a better mobile experience to our website visitors

by Shanelle Newton Clapham | 23 May, 2012 | Behavioural Analysis, Mobile Marketing

I’m excited about mobile because as a consumer I’m starting to see more and more cool stuff show up in my smartphone apps and see more relevant and targeted local searches when I’m searching on Google via my mobile phone and I can see all of this...

The rise of digital and online marketing channels

by Shanelle Newton Clapham | 9 Dec, 2011 | Online Advertising

Digital marketing/ online marketing has grown considerably in the last decade between 2000 and 2010. In the early noughties, online marketing used to just mean websites in any form, some email marketing, paid search or PPC (driven largely by Yahoo Search Marketing in...

Digital Training – media, analytics, email and seach

by Shanelle Newton Clapham | 17 Jun, 2011 | Necessary boring bits

I’m a big believer in training. I don’t do enough of it with my team because one is a graphic designer, one an internal communications coordinator and the others are producers. So they don’t necessarily need the type of training that I can provide,...

Data is not a scary word, it is a way of describing your audience

by Shanelle Newton Clapham | 15 Jun, 2011 | Behavioural Analysis

Most people screw up their nose when they hear the word data. I admit it, I used to be one of those people. I liked to think of myself as a words person, or that I am more creative and not good with numbers. When in fact, you don’t necessarily have to be good at...

Without web analytics, a digital marketer is lost

by Shanelle Newton Clapham | 9 Jun, 2011 | Behavioural Analysis, Online Advertising

Before web analytics there was adserving media tracking called spotlight tags or action tags or post click and post view tracking and at the time these were brilliant and revolutionary. Post click and post view conversion tracking tags (tags are the html code that the...

Where to start on your digital strategy

by Shanelle Newton Clapham | 19 Apr, 2011 | Behavioural Analysis, Digital marketing strategy

I find myself giving a lot of advice to my international WWF colleagues about where to start when designing a digital strategy and getting it implemented, so I thought I would share some of those learning’s here. Always start with data Data is your best friend,...

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